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Shopkeeper (Sales)

Batu Kawan, Pulau Pinang Vente Temps plein

Description de poste

Company description

The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at prices so low that as many people as possible can afford them. We operate in Singapore, Malaysia and Thailand – and have an ambitious expansion plan to bring a little bit of Sweden to new markets in the region. We are part of the Ikano Group of companies and the only IKEA franchisee owned by the Kamprad family that founded IKEA.

We also develop, own and operate Shopping Centres that are anchored by IKEA and create walkable communities by including residential, office and other types of real estate in our development plans.

We work towards making sustainability a natural part of our everyday work. We are active in our communities, driving and supporting social initiatives that benefit children, women and the environment.

Job description

About the job IKEA shopkeepers have one of the most dynamic and rewarding positions in an IKEA store. Your challenge will be to optimize sales and profitability within a shop and store by leading and inspiring your team and combining your knowledge of the IKEA product range with your knowledge of the local market and the needs of customers.

Your assignment:

  • Optimizing sales and profitability by taking ownership of the range and actively promoting the IKEA commercial priorities and volume commitments.  
  • Acting quickly on commercial opportunities and customer feedback, as well as keeping an active eye on competition, supply and performance analysis.   Knowing your range and presenting the width and depth of the IKEA range in order to satisfy and inspire visitors.  
  • Ensuring that the shop is in excellent shape and fully stocked at all times so that customers can make a buying decision on their own. 
  • Create an environment of trust by encouraging open, constructive, honest, two-way feedback with my team and other colleagues while providing an inspiring and motivating direction for co-workers and engaging them fully in the IKEA objectives

Your knowledge, skills and experience include: 

  • You have an interest in home furnishing and people's everyday life at home.
  • You are self-reliant and motivated with a proven ability to work as part of a team.
  • You have experience of actively selling through understanding your customers and their needs.  
  • You are good at prioritizing and organizing your work and the work of others using commercial priorities in order to make the most efficient use of time available.  
  • You have a proven record as a problem-solver and a decision-maker who excels in a fast-paced retail environment. GROWING TOGETHER IKEA offers an exciting and empowering work environment in a global marketplace. And as the world's leader at life at home, you have exceptional opportunities to grow and develop together with us.


Relevant sales experience preferably in retail industry

More Information

Please apply by 30-AUG-2019