Are you a highly motivated, creative and hardworking individual with a passion for people?
Are you looking for an exciting new opportunity to be part of making history?
If you answered yes then this is for you… IKEA is coming to Chile, Colombia and Peru and you can be part of our growing family!
What we’re looking for
We want to give realistic and honest people the chance to grow, both professionally and personally. We’re looking for that special person who, like us, is passionate for home furnishing, thinks out of the box, wants to always surpass our customers’ expectations, loves teamwork and leads by example. Passionate about the behaviors and life at home of the many people and the trends that influences them with a strategic thinking and pragmatic approach.
What will be your role:
Generate a pleasant, convenient and satisfying buying and selling experience that leads to increased sales and sustained long-term profitability, IKEA style.
What you will be doing:
Ensure the correct number of employees to manage the store successfully, and that they are trained and ready to assist customers and help them to buy.
Provide and lead the commercial action plan for the store; gathering input from the team and the matrix manager to ensure that the department collaborates in achieving the objectives set for the country, maximizing sales and generating sustainable profitability in the long term.
Guarantee proper implementation of national priorities and ensure that appropriate solutions have been shared and implemented. Ensure that HFB managers know and understand the multi-channel retail environment in which they work and know how to use it in the most commercially appropriate way for different customers.
Analyze qualitative store performance using IKEA research tools (Brand Capital, Cx-Pulse) to improve IKEA's "mechanichal sales" system and to facilitate the purchasing process across all channels.
Know the potential local market and collaborate with the team and other departments to ensure that the store is locally relevant in the different sales channels.
Monitor financial targets, KPIs, costs, and take action if deviations are observed. Motivate and encourage the development of team members by setting clear expectations and objectives and maintaining follow-up activities.
What do you need to apply:
University degree according to the position.
Experience with strategic business planning: making business decisions based on local market information and establishing action plans, budgets and monitoring of objectives.
Budget management (forecasting, goal setting, return on investment, profit and loss).
Experience in people management.
Fluent in English both written and spoken (mandatory).
If you believe you have the passion, values, skills and experience then we are waiting for your application!
How to apply:
1. Submit your application through Aira (link in "Application URL")