The IKEA vision is to create a better everyday life for the many people. We do this by offering a wide range of well-designed, functional home furnishing products at affordable prices . We are part of IKEA Al-Homaizi Limited, operating in three countries - Kuwait, Jordan, and Morocco.
Our keywords are Home, People, Happiness, Development, Leadership, Inclusion & Diversity, All with Passion!
Join us to bridge your dreams and unique ideas within an organization that believes in People !
A day in your life with us:
Manage and multi-task in all areas and functions in the shop from selling, planning, check-out, customer services, replenishment and barista & IFB services in an efficient, reliable, accurate and friendly way.
Optimize the IKEA shopping experience to secure satisfied customers and increase sales.
Maximize sales in my shop by using the knowledge of the product range, top sellers, local market, and customers.
Actively approach customers, identify their needs by asking the right questions and advise them on the best solutions for their homes to exceed their expectations.
Understand how to use the different IKEA sales and communication channels and know-how for the different customers you meet.
Actively offer all the services and solutions to the frequently asked questions and help in a better future shopping experience for our customers.
Keep your shop clean, tidy, priced, and fully stocked, and ensure that the IKEA basic merchandising basics are always in place to give customers a positive shopping experience.
Convey passion about IKEA products and actively learn about their features and benefits, and you share this knowledge with customers and colleagues.
Understand the shop action plans and taking ownership for your part in its delivery.
Support & secure the implementation of planned commercial activities throughout the shop.
Ensure you maximize sales whilst maintaining profitability by knowing and actively steering towards the top- selling and prioritized products.
Demonstrate the ability to analyze and adjust sales space capacities based on system parameters to secure high stock availability.
Are familiar with the IKEA social and environmental commitments and know how you can contribute to sustainability.
Who are you ?
Identifies with IKEA Values
Business-minded and result-driven with a customer focus
Self-driven with passion for customer service
Confident in approaching and talking to people in a proactive manner
Interest in people’s everyday life at home and home furnishing
Enthusiastic and a great team player
Open to change/highly flexible
Ability to take personal initiatives
Excellent attention to detail
Excellent communication & social skills
Fluent in English; Arabic is an added advantage
Proficient Computer skills
A few more details for you
This position is full-time and is located in Kuwait. Some travel may be required.
Please send your CV in English and tell us why you would be a good fit for this role.